This Shipping Policy explains how King Tros LLC ("King Tros", "we", "us", or "our") handles fulfillment and delivery of products purchased through our storefronts on Amazon Marketplace and Etsy.
1. Physical products (Amazon Marketplace)
Physical products sold by King Tros LLC on Amazon Marketplace are fulfilled through Amazon's fulfillment network (Amazon FBA). This means your order is picked, packed, and shipped from an Amazon fulfillment center within the United States.
Shipping costs, delivery times, and tracking information are displayed at checkout on Amazon and are determined by Amazon's shipping policies. Standard delivery times vary by location but typically range from 2 to 5 business days within the continental United States. Expedited and priority shipping options may be available at checkout.
2. Digital products (Etsy)
Digital products purchased on Etsy are delivered as instant downloads after the transaction is confirmed. No physical shipment is involved. Once the payment is processed, you will receive a download link through Etsy for the files you purchased. Files are typically available immediately after purchase.
3. Shipping destinations
We currently ship physical products within the United States only. We do not offer international shipping for physical products at this time. Digital products can be purchased from anywhere and are not subject to shipping restrictions.
4. Order tracking
For physical products fulfilled through Amazon FBA, tracking information is automatically provided through your Amazon account once an order ships. Digital product downloads are available immediately through your Etsy purchases page.
5. Contact
For questions about shipping or delivery, please contact us at support@kingtros.com.